AI agents

A receptionist that never sleeps

transcripts retained 90d

Agents run on the same routing layer as your raw sends, so a call answered by an agent and a call answered by a person appear in one timeline with one cost line.

AI Agent listening
Concierge — inbound

Deflecting 68% of tier-1 calls. Escalates unverified intents to human queue.

handled
1,904
escalated
41
AI Agent listening
Verify — OTP support

Answers delivery questions and re-issues codes after identity checks.

handled
742
escalated
12